Effective Date: 01/04/2025

Tickat.Com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.tickat.com] (the “Website”). By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

    1.1 Personal Information:

     Name, email address, phone number, and mailing address
     Payment information (such as credit/debit card details, billing address)
     Passport details for visa services
     Any other details provided when making a booking

   1.2 Non-Personal Information:

     IP address, browser type, device information
     Cookies and tracking technologies
     Website usage data (e.g., pages visited, time spent on the website)

2. How We Use Your Information

We use the collected information to:

• Process bookings and payments
• Provide customer support
• Improve our services and user experience
• Send promotional offers and marketing communications (with your consent)
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Service providers (hotels, airlines, tour operators, etc.) for booking purposes
• Payment processors to facilitate transactions
• Government authorities, if required by law
• Third-party partners for marketing (only if you opt-in)

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet can be guaranteed to be 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through browser settings

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@tickat.com
Phone: +971-43-48-5467
Address: 3rd Floor 301 & 306 Dubai National Insurance & Re insurance building Opp Deira City Centre, Port Saeed – Baniyas Rd – Deira – Dubai

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.